Please allow 1 to 5 Business Days for Processing Orders (not including shipping time).

FAQ

INGREDIENTS:

Slime is made with glue, borax, food coloring, fragrance oils, instant snow powder, and air-dry clay. DO NOT PURCHASE if you are allergic to any of these ingredients.

Due to temporary supplier chain issues, some charms / sprinkles may look different than pictured.

Some of our slimes come with additional clay or slime toppers to mix into your base slime, causing them not to fit in the original 6 oz container once mixed. Most clay pieces come in a sealed container for you to use as extra storage for your inflated slime. 

SLIME CARE:

Due to the nature of slime, your slime may arrive sticky, deflated, or hard.  Below are some slime remedies.

Sticky Slime

Make ACTIVATOR (borax solution) by dissolving included borax with 1 cup of warm water.  Add small amounts of the ACTIVATOR to your slime, continue to knead, until you achieve your desired consistency.  Save the ACTIVATOR solution for future use.

BE CAREFUL!  Adding TOO MUCH ACTIVATOR can make your slime hard.  Do not put the borax powder directly into your slime.

Stiff Slime

Add a few pumps of LOTION or GLUE and knead.  Repeat until your slime is at the desired consistency.

Cold temperatures will make your slime hard.  If that is the case, place the sealed slime jar in a tub of warm water for a few minutes.

WASH YOUR HANDS BEFORE AND AFTER PLAYING WITH SLIME.  WHEN NOT IN USE, KEEP YOUR SLIME IN AN AIRTIGHT CONTAINER OR IT WILL DRY OUT.  SLIME DOES NOT LAST FOREVER.

WARNING:

DO NOT CONSUME!  SLIME IS NOT EDIBLE.  KEEP AWAY FROM SMALL CHILDREN, PETS, CLOTHES AND FURNITURE.   DO NOT USE IF YOU HAVE ALLERGIES TO GLUE, BORAX, FRAGRANCE OIL OR FOOD COLORING.  SLIME IS RECOMMENDED FOR AGES 8 AND UP.  SLIME PRODUCTS SHOULD NOT BE GIVEN TO CHILDREN UNDER 8 WITHOUT ADULT SUPERVISION.

Shipping Info:  

Once your order is placed, it will be processed within 1 to 5 business days (plus shipping time).  We make every effort to fulfill orders as quickly as possible.  The USPS site quotes delivery times, but they are not guaranteed.

U.S. Customers, please allow 3-14 business days for your slime to arrive.

International Customers, please allow up to 2 months for your order to arrive. USPS requires more time to ship international orders.   

Delivery times and shipping fees are calculated at the check-out page. Please be aware that international shipments take longer than domestic shipments. Customers are responsible for any additional fees imposed by their respective countries during or after shipping (customs, duties, taxes, etc.). Please be sure to check with your local post office to see if there are additional fees prior to placing your order. Also, provide valid contact information in case the carrier must contact you for delivery.

We are not responsible for lost packages due to errors/incorrect addresses and will not be able to provide any refunds.

Lost Packages:

Please allow at least 48 hours for the tracking information to update.  If your package is missing, you can use this direct link to file a claim through USPS: click here .

To expedite your claim inquiry, you can now email your local USPS for a follow up: click here .  

Returns/Exchanges:

Slime can change its consistency over time & usage. Multi color slimes may mix during transit. We cannot accept any returns or exchanges due to health concerns.

Refunds & Cancellations:

All sales are final. We do not accept refunds or cancellations. If you have any issues with your product, please message us at sliimeyhoney@gmail.com.